Services

EXCLUSIVE SERVICES



KNOWLEDGE & CONSULTANCY

As we have been working with more than 400 different natural stone selections so far, and with the help of a team disparsed around different locations in Turkey and the world, everyday information from the market and the quarries is being transmitted and analyzed for us to constantly grow our knowldge on the field so that we can offer our customers information in a timely manner to help source the materials within an optimal quality / price ratio.

QUALITY CONTROL

In addition to the product sourcing and supply, we have gained the trust of customers in more than 50 different countries through our quality control service. In fact, not any order is loaded without being inspected by one of our experts and confirmed by the customer. In that way, we make sure we are fulfillling all our responsibilities regarding selections, packaging and load,ng conditions. Transparency is also important as we do not hesitate to warn the customer if any problem occurs prior to loading.

CUSTOMER CARE

Advice & assistance throughout all the sales process ia another service that is important to us. We make sure to assist all our customers throughout the whole process, from product sourcing untill it reaches its final destination. All our departments make sure to gather their efforts so that we can offer our customers an optimal purchasing experience.

STANDARD SERVICES



TRANSPORTATION

We are working with professional worldwide shipping companies and sensitive about delivering the goods on time all ports of the world.

PACKAGING

Every crate has info card that shows the selection, quality, total quantity, weight and material name. Every crate has info card that shows the selection, quality, total quantity, weight and material name.

FUMIGATION

All the containers go through fumigation process. (with methyl bromide 68 gr/m³ for each container)

LASHING

Lashing is done for all loadings, to secure goods against cracks and breaks during the transportation.

HEAT TREATMENT

The wooden materials, which are used for lashing, go through heat treatment process against insects, mites and other hazardous organisms.

LOADING

All the products such as blocks, slabs, tiles and mosaics are weighed before to get the exact weights.

DOCUMENTATION

The shipping documents are completly prepared according to the buyers request and we are very carefull to send to the buyer immediately.

PRODUCTION

All materials are throughly examined and checked during production.

SELECTION

Tiles & Slabs are checked according to quality, colour variation, homogeneousness and are separated as by experienced workers.